The following are prerequisites to creating new jobs:
Jobs can be created for a customer by following this process:
- Search for and open the desired customer record
- Click on ‘create’ next to the product you wish to create the job for
- Complete the fields as follows:
- Fault: the fault reported by the customer
- Cust Order No: any required reference numbers (appears on invoice)
- Policy No: any required reference numbers (appears on invoice)
- Private Job: tick this if the customer does not have a credit account
- Charge To: insert the customer number of the customer who is paying for this job (if applicable)
- Invoice name: insert the name of the person the invoice needs to be addressed to (if required)
- Click ‘Create Repair’