The details of a product can be changed in a couple of different ways.

First Method

Go to an existing repair for the product, which has not been invoiced off, and:

1. click on ‘update’
2. amend the details in the fields in the top-left of the screen
3. click ‘update’ to save your changes

Second Method

1. open the customer record (see ‘Searching Customers‘)
2. under the products section, double-click on the field you would like to amend
3. make your changes and press the return key

Please note: you will not be able to amend the model number using this method.